Most of Claudia's products are custom made to order within 48 hours of your order being received. Therefore, we cannot accept any returns or exchanges.
If a tile (or other item) arrives broken or damaged, please contact us within 48 hrs of receipt. Attach a photo of the damaged item in your email. We will replace it soon as possible.
Please note that some degree of color variation is normal on most products. This is true for tiles, aluminum prints, T-shirts, prints, and many other items. It is what makes your item unique. Minor color variations are not considered a defect and are not an acceptable reason to return an item.
NOTE: There is a new RETURN POLICY just for Made to Order T-Shirts.